Before production starts
Layout, product selections, and artwork approvals are confirmed before we print, pack, or ship. Changes are easiest while the project is still in design review.
If your show requirements change, contact your project manager as soon as possible so we can assess timing and any impact on graphics or freight.
After delivery
If a shipment arrives damaged or incomplete, contact us within 48 hours of receipt with photos and the packing details. We will work through replacement parts, reprints, or repair options based on the issue.
Because many booth components and graphics are made to order, standard return-to-stock policies do not usually apply once production has started.
Replacement graphics and repeat shows
For repeat programs, we keep project files on hand to support reorders, replacement panels, and booth refreshes. Tell us what changed and we will quote the update path.
Questions? Email hello@exhibitant.com or call 1-800-555-0198.